Star Cruises Jetty
PORT / TERMINAL INFORMATION
Name of Port/Terminal: Star Cruises Jetty
Port/Terminal Operator
Name of operator: Langkawi Cruise Centre Sdn.Bhd
Address: P.O.Box 222, Porto Malai, 07000, LGK Kedah
Telephone: (60) 4 955 700
Facsimile: (60) 4 955 7005
Email: mahmad@starcruises.com.my
Website: www.starcruises.com
Berth Details
Number of berth/s: 1
Maximum draft: 11m
Tidal variation: 32m to 0.5m
Berth length: 350m
Cargo ships at dock: No
Port/Terminal Facilities
Terminal building: No
Meet and greet services: Yes
Toilet facilities: No. Nearest facility is Awana Porto Malai Hotel about 300m away
Telephones: Yes
Availability of maps and/or brochures: Yes
Souvenir shopping: No
Money exchange: On request
Transport
Name of closest airport to port/terminal: Langkawi International Airport
Distance/drive time to airport: 15km
Transport to airport: Taxi
Can passengers walk to town: No
Distance/drive time from port/terminal to town centre: 25km
Availability of taxis at port/terminal: Yes
Availability of public transport at port/terminal: No
Distance from ship to tour buses: 10m
Nearest Local Port
Name of Port: Penang Port Commision
Time (hours/days) away: 8 hours
Distance away: 60 km
Port Dues & Charges
Please refer to shipping agencies
CUSTOMS & IMMIGRATION
Working Hours
Customs Officers: 6.00 am – 4.45 pm (according to arrivals at jetties, airport and Awana Porto Malai Port for ferries, aircraft and cruise liners)
Quarantine Officials: 24 hours
Immigration Officials: 24 hours
Customs and Immigration
Passenger Manifest: Yes
Embarking Passenger Manifest: Yes
Crew Manifest: Yes
Customs Declaration (Ship & Crew): Yes
Customs Declaration (Passengers): Yes
Customs contact person: Mr. Nor Zaidi Nanyan
Telephone: (60) 4 – 969 9010 (office) / 018 – 4711 771(handphone)
Facsimile: (60) 4 – 969 9015
Immigration contact person: Mr. Mahmud Ismail
Telephone: (60) 4 – 425 1624 (office) / 012 – 966 9152 (handphone)
Facsimile: (60) 04 – 969 4014
Port Health
Health Declaration required: Yes
PORT APPROACH & PILOTAGE
Approach
Arrival Departure Restrictions: No
Tidal Variation: 3.5m – 0.5m
Prevailing Currents: 0.2 knots
Prevailing Winds: During the easterly monsoon between Novembers and March, the sea condition would be calm. During the westerly monsoon, there would be wind and thunderstorm intermittently, sometimes with showers between the months of March to November. The sea condition would come up to 1m to 3m high.
Length of Channel: The channel to Star Cruises jetty is from Andaman sea directly to the jetty with a basin between Pulau Intan Kechil and Langkawi. The channel is 20m in depth about 5 nautical miles. This is where the LIMA, which is held every 2 years, where all the naval ships anchorage.
Depth of Channel: 20m
Depth and breadth of turning basin: Wide basin
Depth and Breadth of Turning Basin
Location of turning basin: No Restrictions in turning opposite berths at Star Cruises Terminal, North Port or West Port.
Diameter: 4 miles
Depth: 20m
Other points to note: Only one fathom bank which does not obstruct the movement from ships. It is complete with buoy.
Pilotage
Pilotage Name: Semarak Marine
Pilotage Address: Refer to shipping agencies
Pilotage Phone No: Refer to shipping agencies
Pilotage Fax No: Refer to shipping agencies
Is Pilotage Compulsory: Yes
Position of Pilot Pickup: Lat 06°14°95 N Long 099°43°35 E
Distance from Berth: 1 Nautical Miles
Pilot VHF Channel: Channel 12
Description of Pilot Boat: 7m red
Pilot Hours: 24 hours
Pilotage Fees: TBA
PORT OPERATORS & SERVICES
Shipping agents / Port operations / Services
1) Starcruise Shipping Agencies Sdn.Bhd
Address: P.O.Box 222, Porto Malai, 07000 LGK, Kedah
Telephone: (60) 4-955 7000 / (60) 012-2772142 (24 hours)
Facsimile: (60) 4-955 7005
Email: mahmad@starcruises.com.my
Website: www.starcruises.com
Contact person: Mahayudin Ahmad at (60) 12-2772142
Towage
Are tugs available: Yes, from Penang
Are tugs compulsory: Depends on vessel capabalities
Tug operators: Refer to shipping agency
Ship or tug lines: Refer to shipping agency
Linesman
Working hours: Every Monday to Thursdays from 0900 hrs to 1800 hrs
Every Fridays from 0900 hrs to 1700 hrs.
Port Officials
Working hours: 0900-1800 hrs, Monday to Friday
Stevedoring
This is only for passenger vessels. Cargo vessels cannot berth. Therefore there is no stevedoring.
Provedoring
This is only for passenger vessels. Cargo vessels cannot berth. Therefore there is no provedoring.
Bunkering
Fuel Grades: There are no bunkering services provided. Should a cruise ship require this service, please refer to shipping agent.
Water
Fresh Water: Yes
Exquay or barge: Exquay
No of hoses: 4
Capacity per hose/hour: 30M / hr
Tonnes per hour guaranteed: 30 tons/ hr
Type of connect: HY
Connect size in inches: 2.5 inches
Dry Garbage
Dry garbage: Yes
Barge alongside: Yes
Containers available: By lorry
Size of containers: 1 ton lorry
Number available: On request
Incineration or dump: There is no facility
Facilities to transport: There is no facility
Wet Garbage
Wet garbage: Yes
Ship or shore pump: There is no facility
Sludge disposal: There is no facility
Sludge details: There is no facility
Repair Facilities
Nearest dry dock: Lumut, Johor or Singapore
Divers Available: Yes, East Marine Sdn. Bhd.
GROUND OPERATIONS
List of recommended /reliable Ground Handlers
1. Gerteknik Travel & Tours
Contact person: Mr Rushdan Md Noor
Telephone: (60) 4-9665981
2. BRF Travel & Tours
Contact person: Mr Omm Fauzi
Telephone: (60) 4-9665479
3. Mahamas Travel & Tours
Contact person: Mr Rosmi Siru
Telephone: (60) 4-9667797
4. Darulaman Travel & Tours
Contact person: Mr Fuad Rajudin
Telephone: (60) 4-9667146
5. Sendi Pertiwi Travel & Tours
Contact person: Ms Siti
Telephone: (60) 4-9555177
6. Langkawi Holidays Sdn Bhd
